Privacy Policy

This policy sets out the basis on which RZ Blockchain collects personal data from you and how we process such data.

By visiting our website https://coin.rz.game (our “Site”) or using RZ Blockchain or any other applications or software we provide from time to time (collectively our “App”), you accept and consent to the practices set out below.

Collection of Information: For the purposes outlined in Clause 2, we may collect and process the following information about you:

1. Information You Give Us – information that you provide us (which may include your name, address, email address, telephone number, credit card information, and other personal details) by filling in forms on our Site or App, or by corresponding with us (by phone, email, or otherwise), for example:

When you report any problem to us;
When you use certain features on our Site or App;
When you request support from us;
When you complete any survey or questionnaire we send you.

2. Information we collect about you – information automatically collected when you visit our Site or use our App, for example:

Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your log-in information, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform;
Information about your visit, including the full Uniform Resource Locators (URLs), clickstream to, through, and from our Site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.

3. Information we receive from third parties – We work with third parties and may receive information about you from them, for example, business partners, sub-contractors in technical, payment, and delivery services, advertising networks, analytics providers, search information providers, or credit reference agencies. We will notify you when we receive information about you from them and specify the purposes for which we intend to use that information.

We only retain personal data for as long as it is necessary. Data may be archived as long as the purpose for which the data was used still exists.

Uses Made of the Information We use information held about you for the following purposes:

1. Providing, improving, and developing our services;

2. Researching, designing, and launching new features or products;

3. Presenting content and information on our Site and App in the most effective manner for you and for the device you use;

4. Providing you with alerts, updates, materials, or information about our services or other types of information you requested or signed up for;

5. Operating in any part of the world;

6. Responding to or taking part in legal proceedings, including seeking professional advice;

7. Communicating with you and responding to your questions or requests;

8. Purposes directly related or incidental to the above.

Disclosure of Your Information We will keep your personal data confidential but you agree that we may provide information to:

1. Any member of our group, which means our subsidiaries, our ultimate holding company, and its subsidiaries, as defined in Section 5 of the Companies Act (Chapter 50);

2. Personnel, agents, advisers, auditors, contractors, financial institutions, and service providers in connection with our operations or services (e.g., staff engaged in providing support services);

3. Our overseas offices, affiliates, business partners, and counterparts (on a need-to-know basis only);

4. Persons under a duty of confidentiality to us;

5. Persons to whom we are required to disclose information under applicable laws and regulations in any part of the world;

6. Actual or proposed transferees of our operations (or a substantial part thereof) in any part of the world.

Cookies Our Site uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our Site and also allows us to improve it.

A cookie is a small file of letters and numbers that we store on your browser or your computer’s hard drive if you agree to the use of cookies. Cookies contain information that is transferred to your computer’s hard drive.

We use persistent cookies and session cookies. A persistent cookie stays in your browser and is read by us when you return to our Site or a partner site that uses our services. Session cookies only last for the duration of your visit to a website or browser session.

We use the following cookies:

1. Strictly necessary cookies – Required for the operation of our Site. They include cookies that enable you to log into secure areas of our website, use a shopping cart, or make use of e-billing services.

2. Analytical/performance cookies – Allow us to recognise and count the number of visitors and see how they move around our Site. This helps us improve how our Site works, ensuring users find what they need easily.

3. Functionality cookies – Used to recognise you when you return to our Site. This enables us to personalise our content, greet you by name, and remember your preferences (e.g., language or region).

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you do so, you may not be able to access all or parts of our Site.

We may use third-party web services on our Site. The service providers that administer these services use technologies such as cookies (which are likely to be analytical/performance or targeting cookies), web server logs, and web beacons to help us analyse how visitors use our Site and make the displayed information more relevant to your interests. The information collected (including IP addresses) is disclosed to these service providers. These analytics services may use the data collected to contextualise and personalise the marketing materials of their own advertising networks.

Third-Party Sites Our Site, App, or communication with you may contain links to third-party websites over which we have no control. If you follow a link to any of these websites, please note that they have their own privacy practices and policies. We encourage you to read their privacy policies or statements to understand your rights. We accept no responsibility or liability for third-party practices.

Security All information you provide to us is stored on secure servers.

We restrict access to personal information to our employees, service providers, and contractors on a strictly need-to-know basis and ensure that those persons are subject to contractual confidentiality obligations.

We review our information collection, storage, and processing practices periodically to guard against unauthorised access, processing, or use.

Please note that the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data transmitted to our Site; any transmission is at your own risk.

Your Rights You have the right to:

1. Check whether we hold personal data about you;

2. Access any personal data we hold about you;

3. Require us to correct any inaccuracies or errors in any personal data we hold about you.

Any request under Clause 7.1 may be subject to a small administrative fee to meet our costs in processing your request.

Changes to Our Privacy Policy We may amend this policy from time to time by posting the updated policy on our Site. By continuing to use our Site and App after the changes come into effect, you agree to be bound by the revised policy.

Languages In case of discrepancies between the English and any other language versions of this policy, the English version shall prevail.

Email: [email protected]